Information About Interpreting
This page contains helpful resources to answer questions you may have about working with interpreters or what your responsibilities are for providing accommodations for your patients and clients.
Tips to Share with your Office Staff
Download this document and share it with your office staff to help them know what to expect and how to work with an interpreter as a service provider to your office.
Working with Interpreters
For details on what to expect click on the Tips for Working with Interpreters document.
Basic Facts about American Sign Language
The document titled ASL Basics Fact Sheet can help if you have questions about ASL as a language.
Medical Rights and Responsibilities
While the ACDHH Medical Brochure is targeted at medical providers to explain both the providers’ and the patients’ rights and responsibilities, the laws outlined in this document apply to any business or organization open to the public.
The RID has published Standard Practice Papers for a number of the specializations interpreters work in. These documents can further help you learn how to work most effectively with an interpreter in your unique setting. To review the Standard Practice Papers that outline interpreting best practices in a variety of specialized settings, click here.
Ethics and Confidentiality
The Registry of Interpreters for the Deaf’s Code of Professional Conduct (CPC) outlines the ethical decision-making schema professional from which ASL/English Interpreters work. Reading the CPC can help you know what to expect from the professional interpreter that enters your establishment and how you can best work collaboratively with them. Click here to view the CPC.
Interpreting in Arizona
The Arizona Commission for the Deaf and the Hard of Hearing (ACDHH) is a great resource for any questions or referrals in the State of Arizona. You can speak with a Deah or Hard of Hearing Specialist who can answer any questions you may have. Their website is www.acdhh.org.
Additional Organizations and Links
- Registry of Interpreters for the Deaf
- National Association of the Deaf
- Information and Technical Assistance on the ADA
- Arizona Commission for the Deaf and the Hard of Hearing
- ACDL Brochure on Public Accommodations to Provide Interpreters: http://acdl.com/New%20PDF%20Files/ADA8PLSept2012.pdf
- Dept of Justice Effective Communication paper: http://www.ada.gov/effective-comm.htm
- AMA paper on ADA and Interpreters: http://www.acdhh.org/media/38474/ADA-and-Hearing-Interpreters.pdf
- Appropriate Use of Medical Interpreters – While this article focuses primarily on spoken language interpreting, it provides some details on effective practice.
- IRS Disabled Access Tax Credit: http://www.irs.gov/pub/irs-pdf/f8826.pdf
- Attorney Handbook for Effective Communication with clients: http://www.floridalegal.org/deaf/deaf_hard_of_hearing-handbook.pdf (This resource was developed by Florida. While there are some details that apply specifically to Florida, the bulk of the information applies to all states and is beneficial to any legal setting.)
Finally, if you have any more questions about your rights or responsibilities, you can always contact the Department of Justice’s ADA Hotline: 800-514-0301
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