Bridging the Communication Gap between the Deaf and Non-deaf Communities in Mohave County: Kingman, Lake Havasu City, & Bullhead City, Arizona.

Training & Workshops

Healthcare Provider Training:

Clinical Communication with Deaf & Hard of Hearing Patients:

Tools & resources for better outcomes


Debunking Myths & Assumptions to Bridge the Gap

There are many misconceptions about this community that result in ineffective communication. In the healthcare setting particularly, this can have serious consequences. Providers will learn: about the unique needs of this protected class of citizens, how to work with patients to reduce barriers to communication, foster autonomy and informed consent, and improve health outcomes while satisfying federal and Joint Commission mandates for accommodations.

Often, providers and patients have a different perspectives on whether communication is effective. The reasons for this will be explored along with tools to bridge the gap and meet patient needs.

Topics Covered:

  • Deaf Culture & Healthcare Literacy
  • The Deaf Perspective on the Healthcare Experience
  • Healthcare Environment Barriers to Communication 
  • Practical Solutions for Remediating Barriers
  • Applicable Laws

Download the Flyer Here

Contact me at to discuss details.

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